Limited Warranty
Porch Conversion's Four-Track Vertical Vinyl Units
Warranty Overview
Porch Conversion warrants to the original resident purchaser that any unit is free of manufacturing and/or material defects. This warranty applies to the unit under normal use and service, subject to the conditions and limitations herein listed, and as long as the original resident purchaser resides in the home in which the units were installed.
Important Notice
This warranty covers only those manufacturing and material defects as specified herein and does not include defects or damages attributable to:
- Improper installation, use or maintenance
- Normal weathering or highly corrosive environments
- Defects caused by accident, fire, flood, acts of God, vandalism, riot or civil disorder
- Building settlement or structural failure of walls or foundations
- Stresses resulting from localized heat which causes excessive temperature differentials over vinyl surface
- Edges or occurrences beyond Porch Conversions' control
Warranty Void Conditions
This warranty shall be null and void if harmful solvents are used to clean the aluminum frame and/or sash members, the vinyl glazing, or if the frame and/or sash members are painted or coated in any way; or if any other "aftermarket" products are applied.
Warranty Coverage Details
Aluminum Frame - Lifetime Warranty
The aluminum components of the frame/sash members are warranted to be free of defects in materials and workmanship for the lifetime of the units.
Powder Coated Paint Finish: Warranted against blistering, peeling, cracking or chipping from normal intended usage for a period of 10 years from the date of installation to the original purchaser.
Vinyl Glazing - 10 Year Warranty
The vinyl is warranted to be free of defects resulting in material obstruction of vision and cracking for a period of 10 years from the date of delivery by Porch Conversions.
Note: Provided vinyl is conditioned annually with the vinyl cleaner, vinyl has prevalent characteristics such as bubbles, blurs and hairline scratches. These are expected as they are inherent qualities.
Screen and Moving Parts - 2 Year Warranty
The screen and moving parts shall be warranted for a period of 2 years on the material only from the date of delivery by Porch Conversions.
Filing a Claim
How to Submit a Warranty Claim
Any claim for defects under this warranty must be submitted promptly after discovery to the dealer from whom the product was purchased.
If you cannot locate your Porch Conversions dealer, you may write to Porch Conversions for assistance.
Some states do not allow the exclusion or limitation of incidental consequential damages or the limitation of remedies for a breach of warranty, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may also have other rights that vary from state to state.
Care and Cleaning Instructions
Care and Cleaning of FlexiGlaze
Please remember—vinyl is NOT glass. Extreme care must be taken when cleaning your vinyl units.
Do NOT Use:
- Any harsh cleaners or detergents
- Formulas containing bleach
- Formulas containing ammonia
- Professional pressure cleaners
Proper Cleaning Steps:
- Ensure your units are cool before washing
- Remove all dust and loose sand or grit from all areas of the frame and vinyl using the soft brush attachment of your vacuum cleaner
- Use specially formulated Vinyl Cleaner and Preservative (recommended)
- Alternative: Use a mild solution of Woolite and distilled water
Warranty Period Summary
| Component | Warranty Period | Coverage |
|---|---|---|
| Aluminum Frame | Lifetime | Materials and workmanship defects |
| Powder Coated Paint Finish | 10 Years | Blistering, peeling, cracking, chipping |
| Vinyl Glazing | 10 Years | Material obstruction of vision and cracking |
| Screen and Moving Parts | 2 Years | Material defects only |